Buying support and selling support differ
For a purchase, ask which search, viewing and offer-related activities are covered. For a sale, ask about preparation, presentation, marketing and viewing arrangements. Some services use a fixed fee; others use a different structure. Ask the agent to explain exactly how their proposed fee is calculated for your instruction.
Make additional costs visible
Check whether the quoted amount includes VAT and which expenses may be charged separately. Ask what happens if extra work is needed or your plans change. Other parties may charge for their own work, such as financing advice, valuation, inspection or notarial services. Request separate information from the relevant provider rather than treating the agent’s fee as the total moving budget.
Ask for a proposal that matches your needs
Tell OSM whether you are buying or selling, where the property is and which language you prefer. We can discuss the scope of guidance and a suitable proposal. Do you need someone to explain a fee or a service description again? Ask before agreeing, so that both sides are clear about the arrangement.
Frequently asked questions
Are all property-related costs included in an agent’s fee?
Do not assume so. Ask for a breakdown of included work and separate costs, including any services supplied by other professionals.
Can I compare quotes with different fee structures?
Yes. Ask each agent to explain the likely charge for your situation and compare the included work, payment terms and possible extras.
